Terms of Service
Welcome to SOLUNEIX.
These Terms of Service apply to your access and use of the SOLUNEIX website and services.
The website is operated by Guangzhou Tengyue Electronics Co., Ltd.
Throughout these Terms, references to “we,” “us,” and “our” refer to Guangzhou Tengyue Electronics Co., Ltd. operating under the SOLUNEIX brand.
By accessing, browsing, or purchasing from our website, you agree to these Terms of Service and related policies published on our website.
If you do not agree with these Terms, please discontinue using our website.
Section 1 – Website Usage
By using our website, you confirm that:
You meet the legal requirements to make purchases in your location
The information you provide is accurate and complete
You will use our website only for lawful purposes
You agree not to:
Attempt to damage website operations
Introduce harmful software
Access unauthorized areas of our website
Use our services for illegal activities
Section 2 – General Conditions
We reserve the right to:
Refuse service when necessary
Limit order quantities
Cancel orders under specific circumstances
You may not copy, reproduce, distribute, or commercially use our website content without authorization.
Section 3 – Product Information
We make reasonable efforts to ensure product descriptions, images, prices, and specifications are accurate.
However, differences may occur due to:
Device display settings
Technical limitations
Product updates
Manufacturing variations
We reserve the right to update product information when necessary.
Section 4 – Pricing and Availability
Product prices and availability may change without prior notice.
We may:
Adjust prices
Update product information
Modify website functions
Remove products when necessary
If an obvious pricing error occurs, we may contact you or cancel the affected order.
Section 5 – Orders and Payments
After placing an order, you will receive an order confirmation.
We reserve the right to review or cancel orders in situations including:
Incorrect information
Suspected unauthorized transactions
Product availability issues
Payment problems
Customers are responsible for providing accurate billing and shipping information.
Section 6 – Returns and Refunds
Returns and refunds are handled according to our:
Return & Refund Policy
Please review this policy before requesting a return or refund.
Section 7 – Third-Party Services
Our website may use third-party services to support:
Payments
Analytics
Website functionality
Marketing activities
Third-party services operate according to their own terms and privacy policies.
We are not responsible for independent third-party services.
Section 8 – External Links
Our website may contain links to external websites.
We do not control third-party websites and are not responsible for:
Their content
Their services
Their privacy practices
Section 9 – Updates to Terms
We may update these Terms of Service when necessary.
The latest version will always be available on this page.
Continued use of our website after updates means you accept the revised Terms.
Contact Information
For questions regarding these Terms, please contact:
Brand Name:
SOLUNEIX
Company Name:
Guangzhou Tengyue Electronics Co., Ltd.
Customer Support Email:
service@soluneix.com
Phone:
+86 20 8333 1499
Business Address:
Room 607, Building B, Dongrun E-commerce Park, 236 Shixin Road, Xintang Town, Zengcheng District, Guangzhou