About Us

Welcome to SOLUNEIX

SOLUNEIX is a brand operated by Guangzhou Tengyue Electronics Co., Ltd.

We are committed to providing customers with reliable products, transparent service information, and a convenient online shopping experience.

Our mission is to make every step of your journey simple and enjoyable — from discovering products and completing purchases to receiving support after your order.

We focus on providing clear product information, secure payment options, efficient order assistance, and responsive customer service.

Our team is available to help with product questions, order updates, shipping information, returns, refunds, and other customer inquiries.

Company Information

For transparency, our business details are listed below:

Brand Name:
SOLUNEIX

Company Name:
Guangzhou Tengyue Electronics Co., Ltd.

Customer Support Email:
service@soluneix.com

Phone:
+86 20 8333 1499

Business Address:
Room 607, Building B, Dongrun E-commerce Park, 236 Shixin Road, Xintang Town, Zengcheng District, Guangzhou

Customer Support

Service Hours:
Monday – Friday

Response Time:
Usually within 24–48 business hours

During holidays, promotions, or periods with high inquiry volumes, response times may be slightly longer.

We appreciate your patience and will respond as soon as possible.